Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention
Springer-Verlag GmbH (9783540669425 / 24 black & white tables, biography)
Springer-Verlag GmbH (9783540669425 / 24 black & white tables, biography)
(9780230282636) - Discourse Perspectives - Palgrave Macmillan UK
Palgrave Macmillan (9781137558121 / 26044109)
VS Verlag für Sozialw. (9783531156026 / biography)
(9781349443451) | Strategic Transformation
Deutscher Universitätsverlag (9783824480203 / 16 black & white illustrations, biograph) | Interactive Decision Aids
Greenwood (9780897744065) | And Management, Marketing and Sales Management
Gabler, Betriebswirt.-Vlg (9783658056360 / 31 black & white illustrations, 26 black)
AV Akademikerverlag (9783639459036)
Gabler Verlag (9783834946560 / 12 black & white tables, biography)
(9783834926531 / 50 black & white illustrations, 54 black)
Palgrave Macmillan (9781137571489)
(9781137389169 / 43187-40356)
Palgrave Macmillan (9781349352432 / 25837671) | Competitive Identity
VS Verlag für Sozialw. (9783658142933 / 26181244)
(9781349957149) | Perspectives on the
(9781349435470) | Palgrave Macmillan, Mega Trends
Springer (9783642424465) | Reputation Capital