Criteria and Measures of Customer satisfactions: SERVPREF, SERVQUAL, Customer Satisfaction, Service Quality, Total Quality Management, Kano’s Model
(9783659517563)
Preis von (1 Angebote)39.99 EUR
Weitere Informationen
(9783659517563)
LAP Lambert Academic Publishing (9783848440955)
AuthorHouse (9781481776684) | Satisfaction Guaranteed, Ernst G
(9780312369453) | Satisfaction Guaranteed
(9783642434563 / biography) | Complexity of Valued
(9783642086229 / 80 black & white illustrations, 24 black) | Relationship Marketing