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Customer experience guide

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Mapping Experiences: A Complete Guide to Customer Alignment Through Journeys, Blueprints, and Diagrams by James Kalbach

Mapping Experiences: A Complete Guide to Customer Alignment Through Journeys, Blueprints, and Diagrams by James Kalbach

Discover how to turn customer insights into actionable design with Mapping Experiences, a practical guide that blends journey mapping, service blueprints, and visual storytelling to align teams and create lasting value.
The Definitive Guide to Squarespace: Learn to Deliver Custom, Professional Web Experiences for Yourself and Your Clients

The Definitive Guide to Squarespace: Learn to Deliver Custom, Professional Web Experiences for Yourself and Your Clients

(9781484229361) - Edition: 1 st Edition - Publication date: 15 Nov - Height: 177 mm - Spine width: 26 mm - Width: 253 mm - Apress - ISBN: 9781484229361 - Number of pages: 270 - Languages: English - Weight: 588 g
Service Design for Business: A Practical Guide to Optimizing the Customer Experience

Service Design for Business: A Practical Guide to Optimizing the Customer Experience

John Wiley & Sons Inc (9781118988923 / 41239436) - Dimensions: 161 x 236 x 20mm | 386g - Edition statement: 1. Auflage - Format: 208 pages - ISBN: 9781118988923 - Languages: English - New York, United States
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