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Customer service management book

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Raving Fans : A Revolutionary Approach to Customer Service

Raving Fans : A Revolutionary Approach to Customer Service

(9780006530695) - Customer services - New edition - HarperCollins Publishers - Dimensions: 198 x 129 x 9 mm - ISBN: 9780006530695 - Number of pages: 160 - Pages: 160 pages - Weight: 90 g | Minute Manager, Raving Fans!
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