Call Centre Management
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John Wiley & Sons (9780471064114)
Wiley (9780470830024)
Wiley (9780470601778)
Wiley (9780470029152)
Routledge (9780415040990)
South-Western (9780324221428)
DK (9780241186367) | Practical guide, Essential Managers, Gives you the skills, Gives you a practical, Sales skills
Oxford University Press, USA (9780198862116) | Doing Semiotics
OUP Oxford (9780198822028) | Doing Semiotics
OUP UK (9780198706649)
OUP Oxford (9780198140078)
Prentice Hall (9780136715122)
Pearson FT Press (9780134268415) | Negotiating with Backbone
MCGRAW-HILL Higher Education (9780077103903)
McGraw-Hill Education (9780071770149) | Power Sales Writing
McGraw-Hill Education (9780071637084) | Second edition, CustomerCentric Selling
McGraw-Hill Education (9780071623704) | Risk factors
McGraw-Hill Education (9780071497053) | ERP Sales
McGraw-Hill Education (9780071477871) | Selling Results!, Innovative sales philosophy, Complete sales
McGraw-Hill Education (9780071466660) | Instant Success Series, Instant Repeat
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McGraw-Hill Inc.,US (9780071179607)
McGraw-Hill Education (ISE Editions) (9780071003926) | Inside Marketing
Portfolio Penguin (8601416359618 / 2724472037385) | Build Habit-Forming
Thomas Nelson (8601300489919) | Ever Thought
The SPIN Selling Fieldbook: Practical Tools, Methods, Exercises, and Resources
John Wiley & Sons (0785555043909)
Sourcebooks (0760789243431)
Cisco Press (0619472142905) | Cisco Unified
Productivity Press (9780815392279)
Plunkett Research, Ltd. (9781628315295)
Penguin Classics (9780241337141) | Glass War