Call Centre Management
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Discover bold, off‑beat strategies for selling through phone and digital channels when face‑to‑face isn’t possible—tactics that blend creativity, psychology, and tech to win customers from afar.
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Discover how to turn customer insights into market‑shattering products with Outcome‑Driven Innovation, a step‑by‑step framework that turns unmet needs into profitable solutions.
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Lightning Source UK Ltd (9781626549623) - Dimensions: 170 x 241 x 18mm | 422g - Format: 246 pages - ISBN: 9781626549623 - Languages: English - Echo Point Books & Media
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