Call Centre Management (Imprint Pearson)
Active Filters
Imprint Pearson
Suggestions for Call Centre Management (Imprint Pearson)
ACD System IVR System Auto Dialer Predictive Dialer Call routing manual Call Centre Analysis Call Centre Operation IVR management manual Call Centre Management Call scripting handbook Contact Centre Analysis Queue Management System Queue management manual Contact Centre Operation Dialer Management System Speech Analysis Software Contact Centre Management Automatic Call Distributor Call Centre Software Suite Call centre analytics book Call Centre Coaching Manual Call Centre Reference Guide Call centre efficiency book Call centre operations book Call centre training manual Customer Service Management Workforce management manual Agent Performance Management Call Centre Compliance Guide Call Centre Reference Manual Call Centre Technology Guide Call centre analytics manual Call centre management eBook Call centre management guide Call centre operations guide Workforce Optimization Suite Call Centre Team Leader Guide Call centre leadership manual Call centre management manual Call centre operations manual
Pearson (9781292341132) - Edition: 18th edition - Height: 277 mm - Spine width: 28 mm - Width: 217 mm - Pearson - Pearson Education - ISBN: 9781292341132 - Number of pages: 736 - Languages: English - Weight: 1438 g
(9781292220178) - Edition: 17th edition - Publication date: 27 Jul 2017 - Height: 220 mm - Spine width: 31 mm - Width: 278 mm - Pearson - Pearson Education - ISBN: 9781292220178 - Number of pages: 736 | Principles of Marketing

