Customer Services
Introvert's Edge: How the Quiet and Shy Can Outsell Anyone
Amacom (9780814438879) | Introvert's Edge
Cases in Public Relations Management: The Rise of Social Media and Activism
(9781138088870) - Patricia Swann
The New Luxury Experience: Creating the Ultimate Customer Experience
(9783030016708) - Wided Batat | Book offers, Ultimate Luxury, Luxury experiences, Luxury consumption, Luxury houses, Luxury strategies
Inbound Organization: How to Build and Strengthen Your Company′s Future Using Inbound Principles
(9781119482451) | Businesses build
Emotional Intelligence for Sales Success: Connect with Customers and Get Results
(9780814430293 / 9780814430293) | Emotional Intelligence
Mastering Zoho CRM: Manage your Team, Pipeline, and Clients Effectively
(9781484229033 / 48126285)
Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results
(9781259588662) | Leading the Malcolm Baldrige, Malcolm Baldrige
CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers
(9780071590457 / Illustrated) | Packaging No quibbles
Top of Mind: Use Content to Unleash Your Influence and Engage Those Who Matter To You
McGraw-Hill Education (9781260011920) | Unleash Your Influence
My Life in the Ragtrade: An honest snapshot of the golden days of the Australian clothing trade
Moshpit Publishing (9781925219302)
Trusted: The human approach to building outstanding client relationships in a digitised world
Practical Inspiration Publishing (9781910056554)
Emotional Intelligence Activity Kit: 50 Easy and Effective Exercises for Building EQ
Thomas Nelson (9780814449233) | Emotional Intelligence
Customer Relationship Management: Concepts and Technologies
(9781138498259) - Francis Buttle | Customer Relationship, Illustrations of CRM, Illustrations throughout, CRM applications, CRM and Customer
Make Your Contacts Count: Networking Know-How for Business and Career Success
(9780814474020 / 9780814474020) | Readers discover
Services Marketing: Text, Cases and Readings
(9780134613772) - Christopher H. Lovelock - Paperback - Pearson - Book edition: 3rd
Sandler Enterprise Selling: Winning, Growing, and Retaining Major Accounts
McGraw-Hill Education (9781259643248) | Sandler Enterprise, Major Accounts
Emotional Value: Creating Strong Bonds with Your Customers: Taking Customer Service to a New Level
Berrett-Koehler Publishers (9781576750797) | Emotional Value
Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People
(9780749486419) - Roy Lilley - Fourth edition - KoganPage - Height: 214 mm - Spine width: 19 mm - Width: 137 mm - ISBN: 9780749486419 - Number of pages: 160 - Languages: English - Weight: 250 g | Creating Success series
The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
(9780071839327 / 9780071839327)
What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint
(9780814437810 / 9780814437810) - Webb, Nicholas J. - Hardcover - AMACOM - Language: English - Pages: 257
Luxury Selling: Lessons from the world of luxury in selling high quality goods and services to high value clients
(9783319455242 / 26574437) | Value customer
Strategic Customer Management: Integrating Relationship Marketing and CRM
(9781107649224 / YES8230924)
