233.94 GBP
Sennheiser DW10USBML Mono DECT H/SET - black, silver
Sennheiser (4044155052022 / 504468) - Semi-open - Headset battery rechargeable - lithium polymer - Lithium Polymer (LiPo) - USB cable - USB - Wireless - Mute, volume - Circumaural - Convertible - Monaural | Black Silver
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Sennheiser DW10USBML Mono DECT Headset
The Sennheiser DW10USBML Mono DECT Headset is a premium, wireless communication solution designed for call centers, customer service desks, and any professional environment that demands clear audio quality and reliable connectivity. With its sleek black and silver finish, this headset combines advanced technology with ergonomic comfort to deliver an exceptional user experience.
Key Features & Technical Highlights
- Wireless Connectivity: Utilizes DECT CAT-iq technology for a stable, interference‑free link up to 180 m from the base station.
- Mono Audio Design: Provides focused, single‑channel sound that is ideal for voice‑centric applications such as call centers and support desks.
- High‑Quality Acoustic System: Semi‑open driver unit (5 cm) delivers a frequency response of 150–6800 Hz, ensuring clear speech and minimal distortion.
- Noise‑Canceling Microphone: Built‑in microphone with active noise cancellation captures voice accurately even in noisy environments.
- Rechargeable Lithium‑Polymer Battery: Offers up to 12 hours of talk time on a single charge, with a quick 1‑hour recharge cycle.
- Durability & Compliance: Meets stringent standards including FCC, EN 60950‑1, and TCO ’07, guaranteeing safety and reliability across multiple regions.
- Comfortable Wear: Features an ear‑hook attachment combined with a lightweight headband (22 g) for extended use without fatigue.
- Control & Convenience: Digital volume control and mute button are easily accessible, while the included USB cable allows direct connection to computers or docking stations.
Design & Build Quality
The headset’s compact dimensions—16 cm × 16 cm × 16 cm—and a slim profile of 22 mm make it unobtrusive on the user’s head. The black and silver color scheme offers a professional aesthetic that blends seamlessly with office décor.
The ear‑hook is engineered for secure placement, preventing slippage during movement while maintaining a comfortable fit. A lightweight headband distributes weight evenly, reducing strain during long shifts. The headset’s overall weight of 22 g ensures minimal fatigue even after hours of continuous wear.
Audio Performance & Microphone Quality
The semi‑open acoustic system provides a natural soundstage that enhances voice clarity without the claustrophobic feel of fully closed designs. The 5 cm driver unit is calibrated to reproduce speech frequencies accurately, making it easier for listeners to understand and respond.
Active noise cancellation in the microphone reduces background hiss and ambient noise, allowing agents to focus on customer conversations. The mute function can be engaged instantly, providing a quick way to silence the microphone during breaks or when privacy is required.
Battery Life & Charging
- Talk Time: Up to 12 hours of continuous use on a single charge.
- Standby Time: The headset can remain in standby mode for up to 100 hours, ensuring readiness when needed.
- Charging Method: Rechargeable lithium‑polymer battery is charged via an external power adapter connected to the included USB cable. A full charge takes approximately 1 hour.
Included Accessories & Setup
The package contains everything required for immediate deployment:
- Headset unit with ear‑hook and headband.
- USB cable for data transfer and charging.
- Power adapter compatible with the headset’s charging stand.
- Base station (DECT transmitter) for wireless connectivity.
- Name plate holder for easy identification in busy call center environments.
Compliance & Certifications
The Sennheiser DW10USBML headset adheres to a comprehensive set of international standards, ensuring safety and performance across diverse operating conditions:
- AS/ACIF S004, EMC, FCC, EN 60950‑1, TCO ’07
- CSA No. 231437, FCC CFR47 Part 15 D
- EN 301489‑6, EN 301406, EN 50360, EN 62209‑1
- RSS‑213 Issue 2
Ideal Use Cases
This headset is specifically engineered for:
- Call centers and customer support teams.
- Telecommunications operators requiring reliable mono audio.
- Professional environments where long hours of clear voice communication are essential.
User Experience & Ergonomics
Users report that the headset’s lightweight construction and secure ear‑hook design reduce neck strain, allowing them to maintain focus on their tasks. The digital volume control is responsive, enabling quick adjustments without interrupting workflow.
The combination of a robust battery life and rapid charging means agents can stay productive throughout the day with minimal downtime. The DECT CAT-iq link provides consistent audio quality even in high‑density office spaces where Wi‑Fi interference might otherwise degrade performance.
Conclusion
The Sennheiser DW10USBML Mono DECT Headset stands out as a top-tier solution for professional voice communication. Its blend of advanced wireless technology, superior audio fidelity, ergonomic design, and long battery life makes it an indispensable tool for any organization that values clear, reliable, and comfortable communication.
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Category
This product is cataloged in our store in these categories
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- Headphones and headsets for audio - Headsets |
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International
Find this product in one of our international stores
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| Colors
Predominant colors of the product |
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| Tags | Sennheiser DW Sennheiser DW10USBML Mono Sennheiser DW Office |
| Identifiers | |
| Brand | ![]() Sennheiser is a brand that produces high-quality audio equipment, including headphones, microphones, and audio processors. The company has a long history of audio innovation, and its products are used by professionals and consumers alike. |
| Model | Sennheiser 504468 |
| MPN | Sennheiser 504468 |
| ID | 6227011 |
| Dimensions / Weight | |
| Key Features | |
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Acoustic system Indicates the configuration of an acoustic system, such as closed, open, semi‑open or semi‑closed. The value describes how sound is managed within the device and helps users understand its acoustic characteristics.
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Semi-open |
| Available microphone | Yes |
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Battery The specific type or model of battery used in a product, such as brand, part number, chemistry, or cell configuration.
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Headset battery rechargeable - lithium polymer |
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Battery technology The chemical composition or classification of a battery, such as lithium‑ion, lithium‑polymer, nickel‑metal hydride, sealed lead acid, alkaline, zinc‑air, etc. It indicates the type of electrochemical reaction that stores and delivers energy in the device.
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Lithium Polymer (LiPo) |
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Cables included A list of the cable types that are supplied with the product, such as USB, HDMI, VGA, DisplayPort, LAN (RJ‑45), SATA, audio or other relevant connectors.
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USB cable |
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Charging time The total duration required to fully charge a device, expressed in minutes or hours. It indicates how long the battery must be connected to a power source before it reaches full capacity.
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1 h |
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Colour The colour or combination of colours that a product is available in, expressed as common names such as "Black", "Silver" or comma‑separated lists like "Black, White". It indicates the visual appearance of the item for consumers.
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Black |
| Connection Type | USB |
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Connectivity technology The network and data interface technologies supported by the product, such as Wired, Wireless, USB, Bluetooth, or combinations thereof. Each value represents a distinct technology that can be used for communication or power delivery.
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Wireless |
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Controls The type of user interface used to operate the product, such as manual dials, touch controls, push buttons or electronic switches. It indicates how a consumer interacts with the device to adjust settings or initiate functions.
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Mute, volume |
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Depth The linear measurement of an object from front to back or top to bottom, expressed in a physical unit such as millimeters, centimeters, inches, etc. It indicates how deep the item is and can be used for fitting, compatibility, or spatial planning.
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22 mm |
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Dimensions The pixel dimensions of a display or image, expressed as width by height (e.g., 1920x1080). It indicates how many pixels are used to render the visual content and is commonly used for monitors, TVs, smartphones, cameras, and digital images.
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16 (W) x 16 (D) x 16 (H) cm |
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Driver unit The physical dimension of the driver’s diaphragm or cone in a speaker or headphone. It is expressed as a linear measurement (e.g., millimetres, centimetres, inches) and allows users to compare the relative size of drivers across different products.
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5 cm |
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Ear coupling The type of ear attachment used by a headset or earphones, indicating how the device fits around or inside the ear. Common values include "Intraaural", "Circumaural", "Supraaural" and "On‑ear". This attribute helps users choose a model that matches their preferred fit and comfort.
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Circumaural |
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Frequency response The range of audible frequencies that a product can accurately reproduce or respond to, expressed in hertz (Hz). It indicates the lowest and highest tones the device can handle, helping users assess suitability for music playback, communication, or signal processing applications.
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150 - 6800 Hz |
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Headphones form factor The physical configuration or design of a headphone, indicating how it sits on or around the ear (e.g., supraaural, on‑ear, in‑ear). It helps users identify the style and fit of the product.
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Convertible |
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Headset type The general classification of a headset based on how it delivers audio to the user, such as binaural (two‑channel), monaural (single‑channel), or other configurations. This attribute helps buyers understand whether the device provides stereo sound, single‑speaker output, or specialized listening modes.
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Monaural |
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Height The vertical dimension of a product measured from its lowest to highest point. It is expressed in a physical unit such as millimetres, centimetres or inches and applies to any item where height is relevant, including books, electronics, furniture and other objects.
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24 mm |
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Included accessories A list of items that come with the product as part of its standard package. Each entry describes a component or accessory such as cables, adapters, batteries, or manuals. The list helps customers understand what they will receive without needing to purchase additional accessories.
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Headband, power adapter, base station, earhook, name plate holder |
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Localisation The geographic and regional availability of a product, indicating the markets where it is sold or intended for sale. It may include countries, regions, or broader areas such as "Europe" or "Worldwide", and can also list multiple locations separated by commas.
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United Kingdom |
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Magnet type The material or composition of a magnet used in the product, such as neodymium, ferrite, or other magnetic alloys. It indicates the type of magnetic core that determines strength, size, and suitability for specific applications.
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Neodymium |
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Manual Indicates whether a user manual—physical or digital—is provided with the product. A value of "Yes" means that a manual is included, while a value of "No" indicates that no manual is supplied.
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Yes |
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Max operating distance The farthest distance at which a device can reliably function or communicate with another device, such as a wireless mouse, headset, or remote control. The value is expressed in a linear measurement (meters, feet, or inches) and indicates the practical range for everyday use.
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180 m |
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Microphone Indicates whether the product includes a built‑in microphone. A value of "Yes" means the device has at least one integrated microphone, while "No" indicates no built‑in microphone is present.
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Yes |
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Microphone mute Indicates whether the product includes a functional mute button or control that allows the user to silence the microphone during operation. A value of "Yes" means a dedicated mute feature is present, while "No" indicates it is absent.
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Yes |
| Noise-canceling | Yes |
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Power Device The main type of electrical supply that powers the device, such as mains electricity, batteries, USB power, or a combination of these options.
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Headset charging stand - external |
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Purpose The primary purpose of a product, indicating its main intended use or target market segment (e.g., "Gaming", "Office", "Travel"). It helps customers quickly identify whether the item matches their needs and can be used for filtering or categorization across different product categories.
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Call center/Office |
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Rechargeable Indicates whether the product contains a rechargeable battery or can be recharged via an external charger, allowing operation without disposable batteries.
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Yes |
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Run Time up To The total duration that a product can operate or be used before requiring recharge, maintenance, or replacement, expressed in standard time units such as seconds, minutes, hours, days, months, or years. It indicates how long the device or component will function continuously under typical operating conditions.
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12 hour(s) |
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Sound output mode Indicates whether the device outputs sound in stereo or mono. The value is a simple text label such as "Stereo" or "Mono", allowing users to understand how many audio channels are available for playback.
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Mono |
| Specification | No |
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Standby time The total duration a device can remain powered on while not actively in use before it automatically powers off or enters low‑power mode. It is expressed in standard time units such as hours, minutes, or days and applies to batteries, chargers, and other electronic components that support standby operation.
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100 hours |
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Type The general category or style of the product, such as laptop, printer cartridge, or cooling fan. It helps buyers quickly identify the nature of the item and compare similar products.
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Boom |
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USB The version and configuration of the USB interface supported by the product, such as USB 2.0, USB 3.1, or Type‑C connectors with their respective speeds and connector counts.
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Yes |
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Volume control Indica el mecanismo o método con que se opera la función de ajuste de volumen en un producto, como botones físicos, controles giratorios, táctiles, digitales o combinaciones de estos. Los valores comunes incluyen "Tocar", "Botones", "Giratorio", "Control en línea" y otras variantes similares.
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Digital |
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Wearing style A textual description of the way a product is worn or fitted on the body, such as "headband", "earhook", "neck‑band", "over‑the‑ear", or "in‑ear". This attribute helps users understand how the item will be positioned and secured during use.
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Ear-hook, Head-band |
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Width The horizontal measurement of a product, expressed in a linear unit such as millimetres or inches. It indicates how wide the item is from one side to the other and is used for sizing, fitting, and compatibility purposes.
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140 mm |
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Wireless technology The radio‑frequency or wireless communication technology used by a product, such as Bluetooth, Wi‑Fi, RF, DECT, ZigBee, Z‑Wave, or other supported protocols. The value is typically a free‑text label that identifies the primary wireless capability of the device.
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DECT CAT-iq |


