How to Win Campaigns: Communications for Change
Routledge (9781849711142 / Photographs, figures, tables, graphs, bo)
Customer Services
Active Filters Customer Services
Service Management and Marketing: Managing the Service Profit Logic, 4th Edition
Wiley (9781118921449)
Badass: Making Users Awesome
O'Reilly Media, Inc, USA (9781491919019 / 41761461) - Dimensions: 166 x 232 x 16mm | 444g - Format: 304 pages - ISBN: 9781491919019 - Languages: English - Sebastopol, United States | Users Awesome
Top of Mind: Use Content to Unleash Your Influence and Engage Those Who Matter To You
McGraw-Hill Education (9781260011920) | Unleash Your Influence
The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
(9780071839327 / 9780071839327)
7L: The Seven Levels of Communication: Go From Relationships to Referrals
KLO80 (9781940363219) | Relationships to Referrals
Design. Think. Make. Break. Repeat.: A Handbook of Methods
(9789063694791) - Dimensions: 190.5 x 228.6 x 17.78mm | 544.31g - Format: Paperback | 208 pages - Publication date: 05 Mar 2018 - Height: 197mm - Spine width: 18mm - Width: 232mm - BIS - Amsterdam, Netherlands | Book allows
Understanding Digital Marketing: Marketing Strategies for Engaging the Digital Generation
Kogan Page (9780749478438 / 9780749478438)
Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal
John Wiley & Sons (9780787946678) | Customer Winback
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
(9780814436479) - Dimensions: 152 x 229 x 19mm | 295g - Reprint - Amacom - Nashville, United States - Harpercollins Focus - Format: 256 pages - ISBN: 9780814436479 - Languages: English | Eye to Eye, Listen by Mark
The Social Business Imperative: Adapting Your Business Model to the Always-Connected Customer
(9780134263434 / 9780134263434)
Content Inc.: How Entrepreneurs Use Content to Build Massive Audiences and Create Radically Successful Businesses
McGraw Hill Higher Education (9781259589652 / illustrations) - Price: 25.00 - Product dimensions: 1.4 H x 9.1 L x 5.8 W
The Disease To Please: Curing the People-Pleasing Syndrome
McGraw-Hill Education (9780071385640)
Lean UX, 2e
(9781491953600 / 44608561) - Dimensions: 233 x 164 x 17 mm - Edition statement: 2 nd ed - Format: 208 pages - Publication date: 01 Nov 2016 - ISBN: 9781491953600 - Number of pages: 208 - Languages: English | Book shows & Lean UX
Emotional Value: Creating Strong Bonds with Your Customers: Taking Customer Service to a New Level
Berrett-Koehler Publishers (9781576750797) | Emotional Value
Inside the Mind of the Shopper: The Science of Retailing
Pearson FT Press (9780134308920)
Value Proposition Design: How to Create Products and Services Customers Want
(9781118968055 / 41238252) - Country of publication: UNITED STATES - Dimensions: 190.5 x 241.3 x 22.86mm | 793.78g - Edition statement: 1st Ed. - Format: Paperback | 320 pages - Publication date: 27 Oct 2014 | Learned Optimism
Customer-Centric Marketing: Build Relationships, Create Advocates, and Influence Your Customers (Hardback) by John Wiley & Sons, Inc
Discover how to turn every interaction into a lasting partnership with this guide on customer‑centric marketing, offering actionable tactics for nurturing loyalty, turning clients into advocates, and driving sustainable growth.
TrendDriven Innovation Beat Accelerating Customer Expectations
(9781119076315 / 23545723) - Dimensions: 203 x 205 x 19mm | 810g - Format: 368 pages - Publication date: 05 Oct 2015 - ISBN: 9781119076315 - Languages: English - New York, United States - John Wiley & Sons Inc | Trend-Driven Innovation
195 Items