Call Centre Management
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Berrett-Koehler (9781626562509)
Springer (9783319574110) | Topics relevant for market, Methods covered
Oleander Press (9780900891960)
Pearson Education (9781292245423)
John Wiley & Sons (9781119477396)
Hingston Publishing Co (9780906555095)
Hingston Publishing Co (9780906555040) | Greatest Sales
DK (9780751314120)
Palgrave Macmillan (9780230600898)
Palgrave Macmillan (9780230623002)
Palgrave Macmillan (9781349370429)
Vermilion (9781785043024) - Languages: English - Spine width: 28 mm
BACK BAY (9780316509015)
Brand Nu Ltd (9780993540035) | Book of Branding
Penguin Classics (9780241337196) | Cold War, Town in Germany
John Wiley & Sons (9781841124612)
(9780007261437 / 1)
(9780071767378 / new-Feb172017-c0052062)
(9781119462217 / unknown) | Inbound PR, Effectively tell
SAGE Publications, Inc (9781544371863 / unknown) - Nancy R. Lee - Edition Number 6; Revised - SAGE Publications Inc - Weight: 942 g
KLO80 (9781621534655 / illustrations)
(9781118872420 / 9781118872420) | Solution Selling
(9780749478018 / 9780749478018)
(9780473175047)
(9780470697153 / Illustrated)
(9780130136275)
(9780749477325 / Illustrated)
Palgrave Macmillan (9781137526786 / 9781137526786)
Amacom (9780814436240 / 9780814436240)
(9780470825273 / 29741610)
(9780071495905 / YES2621914)
CRC Press (9781578203055 / 1, black & white illustrations)
Springer International Publishing AG (9783319133041 / 14 black & white illustrations, biograph)
(9780071664660 / Illustrated)
(9781599186252 / unknown) | Marketing master plan, Marketing master
Human Kinetics (9781450424981 / 9781450424981) | Sport marketing


































