Customer Services (Publication Date 23 Jun)

Portfolio Penguin (9780241370148) | Hong Kong, It's time to stop, Seen Until, Marketers don't, Marketing to solve, Isn' t a book
Discover how to turn every interaction into a lasting partnership with this guide on customer‑centric marketing, offering actionable tactics for nurturing loyalty, turning clients into advocates, and driving sustainable growth.
Discover how to rise above mediocrity with practical tactics for focus, resilience, and decisive action. This guide offers clear steps to set high standards, eliminate excuses, and achieve lasting success.
Wiley (9781119167969) - Language: English - Pages: 256 pages - Publication date: Feb 29, 2016 | Customer Success
Uncover the secrets of successful management in professional service firms with David H. Maister's seminal work, 'Managing The Professional Service Firm.' Discover essential strategies for growth and excellence.
Harvard Business Review Press (9781633697003) | Competitive Advantage, Connected Strategy, Connected strategies, Customer Relationships for Competitive, Customer Relationships, Connections with your customers
O'Reilly Media (9781492023746) | Lean Customer
Jossey-Bass (9781119047605) - Language: English - Pages: 288 - Publication date: Jun 15, 2015 | Chief Customer Officer
For Dummies (9781118725603)
Cambridge University Press (9780521124324) | Service-Dominant Logic
Nicholas Brealey Publishing (9781473690264) - Tom Peters - Paperback - Language: English - Pages: 288 - Publish date: 2018-04-30
(9781292270777 / unknown) | Reinventing Retail

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