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B2B sales manual Upselling manual Prospecting manual Channel sales guide Cross-selling guide Service design guide Customer success guide Sales analytics manual Customer feedback guide Revenue growth handbook Sales management manual Brand storytelling guide Client onboarding manual Customer retention guide Loyalty program handbook Market research handbook Negotiation skills guide Sales forecasting manual Sales performance manual Service quality handbook Customer experience guide Customer loyalty handbook Customer service handbook Sales enablement handbook Service recovery handbook Account development manual Customer journey map guide Service marketing handbook Call center training manual Complaint handling handbook Marketing strategy handbook Business communication guide Relationship selling handbook Competitive intelligence guide Contact center training manual Service level agreement manual Key account management handbook Personalization strategy manual Digital customer service handbook Marketing communications handbook
Kogan Page (9780749467678) | Pricing for Profit
CRC Press (9781578203055 / 1, black & white illustrations)
Routledge (9780750659840 / Illustrated)
Robinson Press (9781472140593)
Amacom (9780814437766) | High-Profit Prospecting
Kogan Page (9780749483012) | Customer-Driven Transformation
Portfolio (9781591844426) | Referral Engine
Pearson FT Press (9780134308920)
Bloomsbury Business (9781472957641)
Bloomsbury Business (9781472957016)
Routledge (9781849711142 / Photographs, figures, tables, graphs, bo)
(9780273757962) | PQ Magazine 01st, Valuable and in-depth
(9781781332627) | Struggle to get customers
(9781138191709 / 43749983)
Wiley (9781119473411)
Pearson Education Limited (9781292116891)
Jossey-Bass (9781118980811)
KLO80 (9781599184401)
KLO80 (9781422161975) - Paperback - Harvard Business Review Press - Language: English - Pages: 359 - Publication date: Jul 4, 2011 | Updated edition