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B2B sales manual Upselling manual Prospecting manual Channel sales guide Cross-selling guide Service design guide Customer success guide Sales analytics manual Customer feedback guide Revenue growth handbook Sales management manual Brand storytelling guide Client onboarding manual Customer retention guide Loyalty program handbook Market research handbook Negotiation skills guide Sales forecasting manual Sales performance manual Service quality handbook Customer experience guide Customer loyalty handbook Customer service handbook Sales enablement handbook Service recovery handbook Account development manual Customer journey map guide Service marketing handbook Call center training manual Complaint handling handbook Marketing strategy handbook Business communication guide Relationship selling handbook Competitive intelligence guide Contact center training manual Service level agreement manual Key account management handbook Personalization strategy manual Digital customer service handbook Marketing communications handbook
Toister Performance Solutions (9780692842003) - Price: 14.95 - Product dimensions: 0.4 H x 9.0 L x 6.0 W
Master customer interactions with concise, ready‑to‑use dialogue snippets that cover complaints, compliments, returns, and upselling, ensuring every conversation feels professional and confident.
Black Truffle Press (9781633936201) | Culminating in an impressive
BIS Publishers (9789063694890 / 43192-22825)
KLO80 (9781633691889 / 44734393) - Dimensions: 156 x 235 x 28mm | 482g - Format: Hardback | 272 pages - Publication date: 29 Sep 2017 - ISBN: 9781633691889 - Languages: English - United States - Harvard Business Review Press
(9781119076315 / 23545723) - Dimensions: 203 x 205 x 19mm | 810g - Format: 368 pages - Publication date: 05 Oct 2015 - ISBN: 9781119076315 - Languages: English - New York, United States - John Wiley & Sons Inc | Trend-Driven Innovation
(9781472572585) - Dimensions: 270 x 210 mm - Edition: 1st - Illustrations: 260 colour and mono illus - Extent: 344 - ISBN: 9781472572585 - Bloomsbury Visual Arts - Published: 17-05-2018
Harvard Business Review Press (9781633691780 / 43119271) - Dimensions: 140 x 210 x 23mm | 298g - Reprint - United States - Harvard Business Review Press - Format: 288 pages - ISBN: 9781633691780 - Languages: English | Innovator' s Dilemma



































