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Kogan Page (9780749478438 / 9780749478438)
Tony Johnson (9780986391200)
McGraw-Hill Education (9780071821148) | Secrets used by Amazon
(9781909273481 / 9781909273481) | Diego Masciaga
(9780814420096 / 9780814420096) | Overall sales
(9781785289835)
(9781451648263 / 14612703)
(9780735217812)
(9781118930267 / 18752)
(9780071839327 / 9780071839327)
(9780814434215 / 9780814434215)
(9780471206033 / YES607315)
Explore Tesco’s data‑driven loyalty strategy in “Scoring Points,” revealing how personalized offers, real‑time analytics and customer insights keep shoppers returning to the supermarket giant.
(9780750636261 / A-202-374) - Height: 240 mm - Spine width: 35 mm - Width: 164 mm - Routledge - Taylor and Francis - ISBN: 9780750636261 - Number of pages: 524 - Languages: English - Publication date: 13 May
(9781787693043) - Height: 159 mm - Spine width: 18 mm - Width: 237 mm - Emerald Publishing - Emerald Publishing Limited - ISBN: 9781787693043 - Number of pages: 205 - Languages: English - Weight: 428 g
(9781626345522) - Height: 238mm - Spine width: 25mm - Width: 163mm - Greenleaf Book Group Press - ISBN: 9781626345522 - Languages: English - Publication date: 16 Oct 2018 - Weight: 572g
(9781912555147) - Rasmus Houlind | Omnichannel marketing, Omnichannel progress
(9780749484309 / 33768853) - Chris Daffy | Creating Customer Loyalty, Customer Loyalty, Increased Customer
(9783030016708) - Wided Batat | Book offers, Ultimate Luxury, Luxury experiences, Luxury consumption, Luxury houses, Luxury strategies
(9781138498259) - Francis Buttle | Customer Relationship, Illustrations of CRM, Illustrations throughout, CRM applications, CRM and Customer
(9780749486419) - Roy Lilley - Fourth edition - KoganPage - Height: 214 mm - Spine width: 19 mm - Width: 137 mm - ISBN: 9780749486419 - Number of pages: 160 - Languages: English - Weight: 250 g | Creating Success series
(9780471363293) - Height: 235 mm - Spine width: 32 mm - Width: 160 mm - John Wiley & Sons, Inc. - John Wiley & Sons - ISBN: 9780471363293 - Number of pages: 400 - Languages: English - Publication date: 03 May
(9781138335806) - Richard Boulton | CRM platform, Achieve its objectives
KLO80 (9781942952473) - Dimensions: 152 x 229 x 15.24mm | 255g - Reprint - Dallas, United States - BENBELLA BOOKS - Format: 192 pages - Publication date: 21 Apr - ISBN: 9781942952473 - Languages: English | Seven Levels of Communication
(9781250142856 / FLBOOKSTOREMMC9781250142856)
(9781416526667 / FLPK9781416526667)
KLO80 (9781422196571 / 37185998) - Dimensions: 235 x 156 x 30 mm - Height: 243 mm - Spine width: 26 mm - Width: 179 mm - Harvard Business Review Press - ISBN: 9781422196571 - Number of pages: 301 - Languages: English | Innovation classic
(9781138088870) - Patricia Swann
(9781137332257)
Cornerstone (9781847947949 / 9781847947949) - Height: 162mm - Spine width: 36mm - Width: 241mm - Random House Business - xx, 327 - Random House - ISBN: 9781847947949 - Languages: English - Publication date: 24 Aug 2017
(9780435046903) - Business & management: study & revision guides - Paperback - Pearson Education Limited - ISBN: 9780435046903 - Pages: 224 pages - Publication date: 03/03/2011
(9781491953600 / 44608561) - Dimensions: 233 x 164 x 17 mm - Edition statement: 2 nd ed - Format: 208 pages - Publication date: 01 Nov 2016 - ISBN: 9781491953600 - Number of pages: 208 - Languages: English | Book shows & Lean UX
(9780735220034) - Height: 235mm - Spine width: 30mm - Width: 160mm - Portfolio - Penguin Publishing Group - ISBN: 9780735220034 - Number of pages: 368 - Languages: English - Publication date: 03 Apr 2018
(9781403939494) - Revised Edition - Palgrave Macmillan - Palgrave Macmillan UK - Height: 233mm - Spine width: 13mm - Width: 157mm - ISBN: 9781403939494 - Number of pages: 218 - Languages: English - Publication date: 13 Sep 2002



































