Customer Services
Suggestions for Customer Services
B2B sales manual Upselling manual Prospecting manual Channel sales guide Cross-selling guide Service design guide Customer success guide Sales analytics manual Customer feedback guide Revenue growth handbook Sales management manual Brand storytelling guide Client onboarding manual Customer retention guide Loyalty program handbook Market research handbook Negotiation skills guide Sales forecasting manual Sales performance manual Service quality handbook Customer experience guide Customer loyalty handbook Customer service handbook Sales enablement handbook Service recovery handbook Account development manual Customer journey map guide Service marketing handbook Call center training manual Complaint handling handbook Marketing strategy handbook Business communication guide Relationship selling handbook Competitive intelligence guide Contact center training manual Service level agreement manual Key account management handbook Personalization strategy manual Digital customer service handbook Marketing communications handbook
(9781788600392) - Kelly Lucas
(9781492045779 / unknown) - Simon David Clatworthy
(9780814432457 / 36939788) | Assistant Forums
(9781292148465 / 9781292148465) - Dimensions: 157 x 235 x 13mm | 364g - Format: Paperback | 232 pages - Publication date: 25 Sep 2016 - ISBN: 9781292148465 - Languages: English - Harlow, United Kingdom
KLO80 (9781422133316 / 33133212) - Dimensions: 156 x 235 x 23.62mm | 482g - Format: 272 pages - ISBN: 9781422133316 - Languages: English - Publication place: Boston, MA, United States - Harvard Business Review Press
John Wiley & Sons Inc (9781118988923 / 41239436) - Dimensions: 161 x 236 x 20mm | 386g - Edition statement: 1. Auflage - Format: 208 pages - ISBN: 9781118988923 - Languages: English - New York, United States
Discover how eliminating traditional support transforms customer loyalty, reduces costs, and boosts brand reputation with practical strategies for self‑service, automation, and proactive engagement that keep users satisfied and empowered.
Unlock persuasive power with NLP techniques that transform objections into opportunities, guiding you through mindset shifts, language patterns, and closing strategies for lasting sales success.
(9781118433249 / 9781118433249) - Dimensions: 140 x 222 x 19mm | 326g - Format: 192 pages - Publication date: 04 Feb 2013 - ISBN: 9781118433249 - Languages: English - New York, United States - John Wiley & Sons Inc | Legendary Customer
(9780814431924 / 9780814431924)
(9780749482343 / 29915518) | Renew and disrupt
(9781260019605 / 9781260019605)
O'Reilly Media, Inc, USA (9781491919019 / 41761461) - Dimensions: 166 x 232 x 16mm | 444g - Format: 304 pages - ISBN: 9781491919019 - Languages: English - Sebastopol, United States | Users Awesome
(9781781251225 / FLMMC9781781251225)
Teach Yourself Books (9781473608542 / YES20172220)
(9780201407198 / silver c09asje09ajc09se) - Price: 16.99 - Product dimensions: 0.24 H x 8.25 L x 5.38 W | Package overnight
(9780814436479) - Dimensions: 152 x 229 x 19mm | 295g - Reprint - Amacom - Nashville, United States - Harpercollins Focus - Format: 256 pages - ISBN: 9780814436479 - Languages: English | Eye to Eye, Listen by Mark
Penguin Books Ltd (9780241003305 / 21343400)
(9781912300181)
(9780134263434 / 9780134263434)
(9781492039594) - Dimensions: 187 x 232 x 15.24mm | 476.27g - First edition - O'Reilly - Sebastopol, United States - O'Reilly Media - Format: 240 pages - Height: 231 mm - Spine width: 14 mm - Width: 186 mm
(9780446576222) - Dimensions: 149.86 x 226.06 x 22.86mm | 294.83g - Reprint - Grand Central Publishing - New York, United States - Little, Brown & Company - Format: Paperback | 272 pages - Product dimensions: 0.8 H x 9.0 L x 6.0 W
Cornerstone (9781847941886 / 49341364) - Watkinson, Matt - Paperback - RANDOM HOUSE BUSINESS BOOKS - London, United Kingdom - Cornerstone - Dimensions: 129 x 198 x 21mm | 245g - Format: Paperback | 352 pages
(9781119387503 / 26614609) - Country of publication: UNITED STATES - Dimensions: 158 x 234 x 31mm | 560g - Second edition - John Wiley & Sons, Inc. - New York, United States - In Print - Edition statement: 2nd Edition | Product organization
(9789063694791) - Dimensions: 190.5 x 228.6 x 17.78mm | 544.31g - Format: Paperback | 208 pages - Publication date: 05 Mar 2018 - Height: 197mm - Spine width: 18mm - Width: 232mm - BIS - Amsterdam, Netherlands | Book allows
(9781400201839) - Dimensions: 139 x 211 x 27mm | 220g - Special edition - International ed. - Thomas Nelson - Nashville, United States - Thomas Nelson Publishers - Format: Paperback | 240 pages - Publication date: 16 Nov 2017
(9780814431771) - Dimensions: 152 x 235 x 13mm | 381g - Special - Amacom - Nashville, United States - Harpercollins Focus - Format: Paperback | 240 pages - Publication date: 20 Sep 2012 - ISBN: 9780814431771
O'Reilly Media, Inc, USA (9781491919477)
(9780670922857 / 20902880) - Brent Adamson, Matthew Dixon - Paperback - Portfolio Penguin - London, United Kingdom - Penguin Books Ltd - In Print - Country of publication: UNITED KINGDOM - Dimensions: 234 x 153 x 18 mm | Secret to sales
(9780743207768) - Dimensions: 234 x 153 x 19 mm - ISBN: 9780743207768 - Number of pages: 256 - Simon & Schuster | Trusted Advisor, Green and Galford
(9780006530695) - Customer services - New edition - HarperCollins Publishers - Dimensions: 198 x 129 x 9 mm - ISBN: 9780006530695 - Number of pages: 160 - Pages: 160 pages - Weight: 90 g | Minute Manager, Raving Fans!
(9781455508907 / 33330718) - Hsieh, Tony - United States - BUSINESS PLUS - New York, United States - Book language: English - Dimensions: 18 cm 304 p. - Format: 304 pages - ISBN: 9781455508907 - Published: 03/10/2011
(9781118968055 / 41238252) - Country of publication: UNITED STATES - Dimensions: 190.5 x 241.3 x 22.86mm | 793.78g - Edition statement: 1st Ed. - Format: Paperback | 320 pages - Publication date: 27 Oct 2014 | Learned Optimism