Customer Services
Customer-Centric Marketing: Build Relationships, Create Advocates, and Influence Your Customers (Hardback) by John Wiley & Sons, Inc
Discover how to turn every interaction into a lasting partnership with this guide on customer‑centric marketing, offering actionable tactics for nurturing loyalty, turning clients into advocates, and driving sustainable growth.
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise
Discover how to rise above mediocrity with practical tactics for focus, resilience, and decisive action. This guide offers clear steps to set high standards, eliminate excuses, and achieve lasting success.
Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal
John Wiley & Sons (9780787946678) | Customer Winback
The Disease To Please: Curing the People-Pleasing Syndrome
McGraw-Hill Education (9780071385640)
Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
Wiley (9781119167969) - Language: English - Pages: 256 pages - Publication date: Feb 29, 2016 | Customer Success
Startupland: How Three Guys Risked Everything to Turn an Idea into a Global Business
Jossey-Bass (9781118980811)
Service Management and Marketing: Managing the Service Profit Logic, 4th Edition
Wiley (9781118921449)
Secret Service: Hidden Systems That Deliver Unforgettable Customer Service
Amacom (9780814471715)
Introvert's Edge: How the Quiet and Shy Can Outsell Anyone
Amacom (9780814438879) | Introvert's Edge
High-Profit Prospecting: Powerful Strategies to Find the Best Leads and Drive Breakthrough Sales Results
Amacom (9780814437766) | High-Profit Prospecting
Making Rain: The Secrets of Building Lifelong Client Loyalty
John Wiley & Sons (9780471264590)
Relationship Marketing: Successful Strategies For The Age Of The Customer
Basic Books (9780201622409)
You Can’t Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler Training’s 7-Step System for Successful Selling
McGraw-Hill Education (9780071847827)
Get More Referrals Now!: The Four Cornerstones That Turn Business Relationships Into Gold
McGraw-Hill Education (9780071417754)
7L: The Seven Levels of Communication: Go From Relationships to Referrals
KLO80 (9781940363219) | Relationships to Referrals
Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Harvard Business Review Press (9781633697003) | Competitive Advantage, Connected Strategy, Connected strategies, Customer Relationships for Competitive, Customer Relationships, Connections with your customers
Referral Engine, The: Teaching Your Business to Market Itself
Portfolio (9781591844426) | Referral Engine
Emotional Value: Creating Strong Bonds with Your Customers: Taking Customer Service to a New Level
Berrett-Koehler Publishers (9781576750797) | Emotional Value
195 Items