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Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

Amacom (9780814438879) | Introvert's Edge
Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage

Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage

Harvard Business Review Press (9781633697003) | Competitive Advantage, Connected Strategy, Connected strategies, Customer Relationships for Competitive, Customer Relationships, Connections with your customers
The Best Customer Service Quotes Ever Said

The Best Customer Service Quotes Ever Said

River Grove Books (9781632990877)
No B.S. Trust Based Marketing

No B.S. Trust Based Marketing

KLO80 (9781599184401)
Referral Engine, The: Teaching Your Business to Market Itself

Referral Engine, The: Teaching Your Business to Market Itself

Portfolio (9781591844426) | Referral Engine
Make Some Noise: The Unconventional Road to Dominance

Make Some Noise: The Unconventional Road to Dominance

Simon & Schuster (9781501155611) | Schmidt shares
Delivering Quality Service

Delivering Quality Service

Free Press (9781439167281)
An Epidemic of Empathy in Healthcare: How to Deliver Compassionate, Connected Patient Care That Creates a Competitive Advantage

An Epidemic of Empathy in Healthcare: How to Deliver Compassionate, Connected Patient Care That Creates a Competitive Advantage

McGraw-Hill Education (9781259583018) | Providing compassionate, Patient experience and reduce
Knock Your Socks Off Service Recovery

Knock Your Socks Off Service Recovery

Thomas Nelson (9780814470848) | Socks Off Service Recovery
Marketing Strategies

Marketing Strategies

John Wiley & Sons (9780471651109) | Marketing Strategies
Microsoft Dynamics CRM 4 for Dummies

Microsoft Dynamics CRM 4 for Dummies

(9780470343258 / 978-0-470-34325-8)
Get Clients Now!

Get Clients Now!

(9780814432457 / 36939788) | Assistant Forums
Attracting Perfect Customers: The Power of Strategic Synchronicity

Attracting Perfect Customers: The Power of Strategic Synchronicity

(9781576751244 / 9781576751244) - Dimensions: 60 x 90 x 7mm | 340.19g - Format: 232 pages - ISBN: 9781576751244 - Languages: English - San Francisco, United States - BERRETT-KOEHLER | Attracting Perfect Customers
The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

Discover how eliminating traditional support transforms customer loyalty, reduces costs, and boosts brand reputation with practical strategies for self‑service, automation, and proactive engagement that keep users satisfied and empowered.
The Referral of a Lifetime: Never Make a Cold Call Again!

The Referral of a Lifetime: Never Make a Cold Call Again!

(9781626568518) | Referral of a Lifetime
Emotional Intelligence for Sales Success: Connect with Customers and Get Results

Emotional Intelligence for Sales Success: Connect with Customers and Get Results

(9780814430293 / 9780814430293) | Emotional Intelligence
People Love You: The Real Secret to Delivering Legendary Customer Experiences

People Love You: The Real Secret to Delivering Legendary Customer Experiences

(9781118433249 / 9781118433249) - Dimensions: 140 x 222 x 19mm | 326g - Format: 192 pages - Publication date: 04 Feb 2013 - ISBN: 9781118433249 - Languages: English - New York, United States - John Wiley & Sons Inc | Legendary Customer

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