Customer Services
Essentials of CRM: A Guide to Customer Relationship Management
(9780471206033 / YES607315)
Scoring Points: How Tesco Continues To Win Customer Loyalty
Explore Tesco’s data‑driven loyalty strategy in “Scoring Points,” revealing how personalized offers, real‑time analytics and customer insights keep shoppers returning to the supermarket giant.
Relationship Marketing
(9780750636261 / A-202-374) - Height: 240 mm - Spine width: 35 mm - Width: 164 mm - Routledge - Taylor and Francis - ISBN: 9780750636261 - Number of pages: 524 - Languages: English - Publication date: 13 May
Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People
(9780749498795) - Fourth edition - KoganPage - Height: 216 mm - Spine width: 16 mm - Width: 138 mm - ISBN: 9780749498795 - Number of pages: 160 - Languages: English - Weight: 1 g
Advances in hospitality and leisure 14
(9781787693043) - Height: 159 mm - Spine width: 18 mm - Width: 237 mm - Emerald Publishing - Emerald Publishing Limited - ISBN: 9781787693043 - Number of pages: 205 - Languages: English - Weight: 428 g
Checking in: Hospitality-Driven Thinking, Business, and You
(9781626345522) - Height: 238mm - Spine width: 25mm - Width: 163mm - Greenleaf Book Group Press - ISBN: 9781626345522 - Languages: English - Publication date: 16 Oct 2018 - Weight: 572g
Make It All About Me: Leveraging omnichannel and AI for marketing success
(9781912555147) - Rasmus Houlind | Omnichannel marketing, Omnichannel progress
Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management
(9780749484309 / 33768853) - Chris Daffy | Creating Customer Loyalty, Customer Loyalty, Increased Customer
The New Luxury Experience: Creating the Ultimate Customer Experience
(9783030016708) - Wided Batat | Book offers, Ultimate Luxury, Luxury experiences, Luxury consumption, Luxury houses, Luxury strategies
Customer Relationship Management: Concepts and Technologies
(9781138498259) - Francis Buttle | Customer Relationship, Illustrations of CRM, Illustrations throughout, CRM applications, CRM and Customer
Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People
(9780749486419) - Roy Lilley - Fourth edition - KoganPage - Height: 214 mm - Spine width: 19 mm - Width: 137 mm - ISBN: 9780749486419 - Number of pages: 160 - Languages: English - Weight: 250 g | Creating Success series
Getting Clients, Keeping Clients
(9780471363293) - Height: 235 mm - Spine width: 32 mm - Width: 160 mm - John Wiley & Sons, Inc. - John Wiley & Sons - ISBN: 9780471363293 - Number of pages: 400 - Languages: English - Publication date: 03 May
Creating and Managing a CRM Platform for your Organisation
(9781138335806) - Richard Boulton | CRM platform, Achieve its objectives
7L: The Seven Levels of Communication: Go From Relationships to Referrals
KLO80 (9781942952473) - Dimensions: 152 x 229 x 15.24mm | 255g - Reprint - Dallas, United States - BENBELLA BOOKS - Format: 192 pages - Publication date: 21 Apr - ISBN: 9781942952473 - Languages: English | Seven Levels of Communication
Permission Marketing: Turning Strangers Into Friends And Friends Into Customers
(9781416526667 / FLPK9781416526667)
The Innovator's Solution: Creating and Sustaining Successful Growth
KLO80 (9781422196571 / 37185998) - Dimensions: 235 x 156 x 30 mm - Height: 243 mm - Spine width: 26 mm - Width: 179 mm - Harvard Business Review Press - ISBN: 9781422196571 - Number of pages: 301 - Languages: English | Innovation classic
NVQ/SVQ Level 3 Business & Administration Candidate Handbook
(9780435046880) - Available - ISBN: 9780435046880
Cases in Public Relations Management: The Rise of Social Media and Activism
(9781138088870) - Patricia Swann
CRM For Dummies
(9781119368977) - Height: 237 mm - Spine width: 23 mm - Width: 188 mm - For Dummies - Wiley - ISBN: 9781119368977 - Number of pages: 360 - Languages: English - Publication date: 23 Jun 2017 - Weight: 490 g | CRM for Dummies
The Grid: The Decision-making Tool for Every Business
Cornerstone (9781847947949 / 9781847947949) - Height: 162mm - Spine width: 36mm - Width: 241mm - Random House Business - xx, 327 - Random House - ISBN: 9781847947949 - Languages: English - Publication date: 24 Aug 2017
NVQ/SVQ Level 2 Business & Administration Candidate Handbook
(9780435046903) - Business & management: study & revision guides - Paperback - Pearson Education Limited - ISBN: 9780435046903 - Pages: 224 pages - Publication date: 03/03/2011
Lean UX, 2e
(9781491953600 / 44608561) - Dimensions: 233 x 164 x 17 mm - Edition statement: 2 nd ed - Format: 208 pages - Publication date: 01 Nov 2016 - ISBN: 9781491953600 - Number of pages: 208 - Languages: English | Book shows & Lean UX
Never Lose A Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days
(9780735220034) - Height: 235mm - Spine width: 30mm - Width: 160mm - Portfolio - Penguin Publishing Group - ISBN: 9780735220034 - Number of pages: 368 - Languages: English - Publication date: 03 Apr 2018
Building Great Customer Experiences
(9781403939494) - Revised Edition - Palgrave Macmillan - Palgrave Macmillan UK - Height: 233mm - Spine width: 13mm - Width: 157mm - ISBN: 9781403939494 - Number of pages: 218 - Languages: English - Publication date: 13 Sep 2002
Experiential Marketing: A Practical Guide to Interactive Brand Experiences
Kogan Page Ltd (9780749480967) - Second edition - KoganPage - xv, 304 - Height: 235mm - Spine width: 27mm - Width: 158mm - ISBN: 9780749480967 - Languages: English - Publication date: 03 Dec 2017 - Weight: 492g
Design. Think. Make. Break. Repeat.: A Handbook of Methods
(9789063694791) - Dimensions: 190.5 x 228.6 x 17.78mm | 544.31g - Format: Paperback | 208 pages - Publication date: 05 Mar 2018 - Height: 197mm - Spine width: 18mm - Width: 232mm - BIS - Amsterdam, Netherlands | Book allows
Building a StoryBrand: Clarify Your Message So Customers Will Listen
(9780718033323 / 178737) - Height: 198mm - Spine width: 29mm - Width: 129mm - ISBN: 9780718033323 - Languages: English - x, 228 - -1g - Publication date: 01 Jan 2017
The Strategic Storyteller: Content Marketing in the Age of the Educated Consumer
Jutkowitz Alexander (9781119345114)
411 Items