Customer Services
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B2B sales manual Upselling manual Prospecting manual Channel sales guide Cross-selling guide Service design guide Customer success guide Sales analytics manual Customer feedback guide Revenue growth handbook Sales management manual Brand storytelling guide Client onboarding manual Customer retention guide Loyalty program handbook Market research handbook Negotiation skills guide Sales forecasting manual Sales performance manual Service quality handbook Customer experience guide Customer loyalty handbook Customer service handbook Sales enablement handbook Service recovery handbook Account development manual Customer journey map guide Service marketing handbook Call center training manual Complaint handling handbook Marketing strategy handbook Business communication guide Relationship selling handbook Competitive intelligence guide Contact center training manual Service level agreement manual Key account management handbook Personalization strategy manual Digital customer service handbook Marketing communications handbook
Brand: Apress (9781430235903) | CRM Fundamentals, Scott Kostojohn
(9780814431924 / 9780814431924)
Explore how evolving regulatory frameworks, digital innovation, and client expectations reshape global private banking and wealth management, offering fresh strategies for sustainable growth and personalized service.
Portfolio (9781591846505 / 9781591846505)
Discover how to turn customer insights into market‑shattering products with Outcome‑Driven Innovation, a step‑by‑step framework that turns unmet needs into profitable solutions.
(9781852527617) | Martin Butler
(9781118732755) - Dimensions: 129 x 188 x 19mm | 362g - Format: 208 pages - ISBN: 9781118732755 - Languages: English - New York, United States - John Wiley & Sons Inc
(9781119482451) | Businesses build
(9780814474020 / 9780814474020) | Readers discover
(9780814437810 / 9780814437810) - Webb, Nicholas J. - Hardcover - AMACOM - Language: English - Pages: 257
Kogan Page (9780749478438 / 9780749478438)
Tony Johnson (9780986391200)
McGraw-Hill Education (9780071821148) | Secrets used by Amazon
(9781909273481 / 9781909273481) | Diego Masciaga
(9780814420096 / 9780814420096) | Overall sales
(9781785289835)
(9781451648263 / 14612703)
(9780735217812)
Explore Tesco’s data‑driven loyalty strategy in “Scoring Points,” revealing how personalized offers, real‑time analytics and customer insights keep shoppers returning to the supermarket giant.
(9781912555147) - Rasmus Houlind | Omnichannel marketing, Omnichannel progress
(9781138498259) - Francis Buttle | Customer Relationship, Illustrations of CRM, Illustrations throughout, CRM applications, CRM and Customer
KLO80 (9781942952473) - Dimensions: 152 x 229 x 15.24mm | 255g - Reprint - Dallas, United States - BENBELLA BOOKS - Format: 192 pages - Publication date: 21 Apr - ISBN: 9781942952473 - Languages: English | Seven Levels of Communication
(9781250142856 / FLBOOKSTOREMMC9781250142856)
(9781138088870) - Patricia Swann
(9781137332257)
Cornerstone (9781847947949 / 9781847947949) - Height: 162mm - Spine width: 36mm - Width: 241mm - Random House Business - xx, 327 - Random House - ISBN: 9781847947949 - Languages: English - Publication date: 24 Aug 2017
(9780435046903) - Business & management: study & revision guides - Paperback - Pearson Education Limited - ISBN: 9780435046903 - Pages: 224 pages - Publication date: 03/03/2011
(9781491953600 / 44608561) - Dimensions: 233 x 164 x 17 mm - Edition statement: 2 nd ed - Format: 208 pages - Publication date: 01 Nov 2016 - ISBN: 9781491953600 - Number of pages: 208 - Languages: English | Book shows & Lean UX
(9780735220034) - Height: 235mm - Spine width: 30mm - Width: 160mm - Portfolio - Penguin Publishing Group - ISBN: 9780735220034 - Number of pages: 368 - Languages: English - Publication date: 03 Apr 2018
(9781403939494) - Revised Edition - Palgrave Macmillan - Palgrave Macmillan UK - Height: 233mm - Spine width: 13mm - Width: 157mm - ISBN: 9781403939494 - Number of pages: 218 - Languages: English - Publication date: 13 Sep 2002
Kogan Page Ltd (9780749480967) - Second edition - KoganPage - xv, 304 - Height: 235mm - Spine width: 27mm - Width: 158mm - ISBN: 9780749480967 - Languages: English - Publication date: 03 Dec 2017 - Weight: 492g
(9780718033323 / 178737) - Height: 198mm - Spine width: 29mm - Width: 129mm - ISBN: 9780718033323 - Languages: English - x, 228 - -1g - Publication date: 01 Jan 2017
Jutkowitz Alexander (9781119345114)