Customer Services
The Referral of a Lifetime: Never Make a Cold Call Again!
(9781626568518) | Referral of a Lifetime
Marketing to Millennials: Reach the Largest and Most Influential Generation of Consumers Ever
(9780814433225 / 9780814433225) | Peak earning and spending
Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously
KLO80 (9781633691889 / 44734393) - Dimensions: 156 x 235 x 28mm | 482g - Format: Hardback | 272 pages - Publication date: 29 Sep 2017 - ISBN: 9781633691889 - Languages: English - United States - Harvard Business Review Press
No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits
KLO80 (9781599185842) | Guide to Maximum
How to Have Your Cake and Eat It Too: An Introduction to Service Design
BIS Publishers (9789063693817) | Actually want and value
Luxury Selling: Lessons from the world of luxury in selling high quality goods and services to high value clients
(9783319455242 / 26574437) | Value customer
Global Private Banking and Wealth Management
Explore how evolving regulatory frameworks, digital innovation, and client expectations reshape global private banking and wealth management, offering fresh strategies for sustainable growth and personalized service.
Monster Loyalty: How Lady Gaga turns Followers into Fanatics
Portfolio (9781591846505 / 9781591846505)
What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services
Discover how to turn customer insights into market‑shattering products with Outcome‑Driven Innovation, a step‑by‑step framework that turns unmet needs into profitable solutions.
Disruptive Selling: A New Strategic Approach to Sales, Marketing and Customer Service
(9780749482343 / 29915518) | Renew and disrupt
The Experience Business: Why Price-Focused Businesses Fail And What Winners Do Instead
(9781781332627) | Struggle to get customers
QR Codes Kill Kittens: How to Alienate Customers, Dishearten Employees, and Drive Your Business into the Ground
(9781118732755) - Dimensions: 129 x 188 x 19mm | 362g - Format: 208 pages - ISBN: 9781118732755 - Languages: English - New York, United States - John Wiley & Sons Inc
Inbound Organization: How to Build and Strengthen Your Company′s Future Using Inbound Principles
(9781119482451) | Businesses build
What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint
(9780814437810 / 9780814437810) - Webb, Nicholas J. - Hardcover - AMACOM - Language: English - Pages: 257
Understanding Digital Marketing: Marketing Strategies for Engaging the Digital Generation
Kogan Page (9780749478438 / 9780749478438)
Recipe for Service: How to Inspire and Deliver Great Customer Service
Tony Johnson (9780986391200)
The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
(9780201407198 / silver c09asje09ajc09se) - Price: 16.99 - Product dimensions: 0.24 H x 8.25 L x 5.38 W | Package overnight
TrendDriven Innovation Beat Accelerating Customer Expectations
(9781119076315 / 23545723) - Dimensions: 203 x 205 x 19mm | 810g - Format: 368 pages - Publication date: 05 Oct 2015 - ISBN: 9781119076315 - Languages: English - New York, United States - John Wiley & Sons Inc | Trend-Driven Innovation
The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance
McGraw-Hill Education (9780071821148) | Secrets used by Amazon
The Diego Masciaga Way: Lessons from the Master of Customer Service
(9781909273481 / 9781909273481) | Diego Masciaga
Hot Prospects: The Proven Prospecting System to Ramp Up Your Sale Career
(9781451648263 / 14612703)
The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
(9780071839327 / 9780071839327)
