Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results
(9781259588662) | Leading the Malcolm Baldrige, Malcolm Baldrige
Customer Services
Blue Ocean Shift: Beyond Competing - Proven Steps to Inspire Confidence and Seize New Growth
Macmillan UK (9781509832163 / 26710598) - Dimensions: 160 x 240 x 30mm | 567g - Format: 336 pages - MACMILLAN - London, United Kingdom - Pan MacMillan - ISBN: 9781509832163 - Languages: English | Blue Ocean
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail
(9781565114159 / 9781565114159) - Dimensions: 137 x 163 x 28mm | 91g - Abridged - Old Saybrook, United States - HIGHBRIDGE AUDIO - Edition statement: ; 2.25 Hours on 2 CDs ed. - Format: 140 pages - ISBN: 9781565114159
Simply Better: Winning and Keeping Customers by Delivering What Matters Most
Discover how to win loyalty by focusing on what customers truly value, using real-world case studies and actionable frameworks that transform customer relationships into lasting success.
Millennial Rules: How to Connect with the First Digitally Savvy Generation of Consumers and Employees
KLO80 (9781621534235 / black & white tables)
The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers
(9780071759182) - Dimensions: 163 x 236 x 26mm | 582g - Format: 304 pages - MCGRAW-HILL Professional - McGraw-Hill Education - Europe - ISBN: 9780071759182 - Languages: English - Publication place: New York, NY, United States
The Compassionate Geek: How Engineers, IT Pros, and Other Tech Specialists Can Master Human Relations Skills to Deliver Outstanding Customer Service
Soundtraining.Net (9780983660736) | Compassionate Geek
Creative Cost-Benefits Reinvention: How to Reverse Commodization Hell in the Age of Customer Capitalism
(9780230105300) | Guaranteed packaging No quibbles
Mastering Zoho CRM: Manage your Team, Pipeline, and Clients Effectively
(9781484229033 / 48126285)
Strategic Customer Management: Integrating Relationship Marketing and CRM
(9781107649224 / YES8230924)
Attracting Perfect Customers: The Power of Strategic Synchronicity
(9781576751244 / 9781576751244) - Dimensions: 60 x 90 x 7mm | 340.19g - Format: 232 pages - ISBN: 9781576751244 - Languages: English - San Francisco, United States - BERRETT-KOEHLER | Attracting Perfect Customers
The Referral of a Lifetime: Never Make a Cold Call Again!
(9781626568518) | Referral of a Lifetime
Marketing to Millennials: Reach the Largest and Most Influential Generation of Consumers Ever
(9780814433225 / 9780814433225) | Peak earning and spending
No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits
KLO80 (9781599185842) | Guide to Maximum
How to Have Your Cake and Eat It Too: An Introduction to Service Design
BIS Publishers (9789063693817) | Actually want and value
Emotional Intelligence for Sales Success: Connect with Customers and Get Results
(9780814430293 / 9780814430293) | Emotional Intelligence
Luxury Selling: Lessons from the world of luxury in selling high quality goods and services to high value clients
(9783319455242 / 26574437) | Value customer
Monster Loyalty: How Lady Gaga turns Followers into Fanatics
Portfolio (9781591846505 / 9781591846505)
What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services
Discover how to turn customer insights into market‑shattering products with Outcome‑Driven Innovation, a step‑by‑step framework that turns unmet needs into profitable solutions.
QR Codes Kill Kittens: How to Alienate Customers, Dishearten Employees, and Drive Your Business into the Ground
(9781118732755) - Dimensions: 129 x 188 x 19mm | 362g - Format: 208 pages - ISBN: 9781118732755 - Languages: English - New York, United States - John Wiley & Sons Inc
Inbound Organization: How to Build and Strengthen Your Company′s Future Using Inbound Principles
(9781119482451) | Businesses build
Make Your Contacts Count: Networking Know-How for Business and Career Success
(9780814474020 / 9780814474020) | Readers discover
What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint
(9780814437810 / 9780814437810) - Webb, Nicholas J. - Hardcover - AMACOM - Language: English - Pages: 257
411 Items