Customer Services
Services Marketing: Text, Cases and Readings
(9780134613772) - Christopher H. Lovelock - Paperback - Pearson - Book edition: 3rd
Unleashing Excellence: The Complete Guide to Ultimate Customer Service
(9780470503805 / 9780470503805) | Packaging No quibbles
Thinking in Services: Understanding and Exploring the Expanding Universe of Services: Encoding and Expressing Strategy through Design
BIS Publishers (9789063694890 / 43192-22825)
Amp Up Your Sales: Powerful Strategies That Move Customers to Make Fast, Favorable Decisions
(9780814434871 / 9780814434871)
Starting Up in Business Networks: Why Relationships Matter in Entrepreneurship
(9781137527141 / 26170461)
Extending the Business Network Approach: New Territories, New Technologies, New Terms
(9781137537638 / 25720154)
Ask The Counterintuitive Online Method to Buy...Create a Mass of Raving Fans...and Take Any Business to the Next Level
(9781401958794) - Ryan Levesque
Data Driven: Harnessing Data and AI to Reinvent Customer Engagement
(9781260441536) - Dimensions: 157.48 x 231.14 x 27.94mm | 468g - ed - OH, United States - McGraw-Hill Education - Format: Hardback | 256 pages - Product dimensions: 1.1 H x 9.1 L x 6.2 W - Publication date: 04 Oct 2018
Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results
(9781259588662) | Leading the Malcolm Baldrige, Malcolm Baldrige
Uncommon Service: How to Win by Putting Customers at the Core of Your Business
KLO80 (9781422133316 / 33133212) - Dimensions: 156 x 235 x 23.62mm | 482g - Format: 272 pages - ISBN: 9781422133316 - Languages: English - Publication place: Boston, MA, United States - Harvard Business Review Press
Blue Ocean Shift: Beyond Competing - Proven Steps to Inspire Confidence and Seize New Growth
Macmillan UK (9781509832163 / 26710598) - Dimensions: 160 x 240 x 30mm | 567g - Format: 336 pages - MACMILLAN - London, United Kingdom - Pan MacMillan - ISBN: 9781509832163 - Languages: English | Blue Ocean
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail
(9781565114159 / 9781565114159) - Dimensions: 137 x 163 x 28mm | 91g - Abridged - Old Saybrook, United States - HIGHBRIDGE AUDIO - Edition statement: ; 2.25 Hours on 2 CDs ed. - Format: 140 pages - ISBN: 9781565114159
Simply Better: Winning and Keeping Customers by Delivering What Matters Most
Discover how to win loyalty by focusing on what customers truly value, using real-world case studies and actionable frameworks that transform customer relationships into lasting success.
Recommended: How to sell through networking and referrals
(9780273757962) | PQ Magazine 01st, Valuable and in-depth
Millennial Rules: How to Connect with the First Digitally Savvy Generation of Consumers and Employees
KLO80 (9781621534235 / black & white tables)
The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers
(9780071759182) - Dimensions: 163 x 236 x 26mm | 582g - Format: 304 pages - MCGRAW-HILL Professional - McGraw-Hill Education - Europe - ISBN: 9780071759182 - Languages: English - Publication place: New York, NY, United States
The Compassionate Geek: How Engineers, IT Pros, and Other Tech Specialists Can Master Human Relations Skills to Deliver Outstanding Customer Service
Soundtraining.Net (9780983660736) | Compassionate Geek
Creative Cost-Benefits Reinvention: How to Reverse Commodization Hell in the Age of Customer Capitalism
(9780230105300) | Guaranteed packaging No quibbles
Mastering Zoho CRM: Manage your Team, Pipeline, and Clients Effectively
(9781484229033 / 48126285)
Strategic Customer Management: Integrating Relationship Marketing and CRM
(9781107649224 / YES8230924)
Attracting Perfect Customers: The Power of Strategic Synchronicity
(9781576751244 / 9781576751244) - Dimensions: 60 x 90 x 7mm | 340.19g - Format: 232 pages - ISBN: 9781576751244 - Languages: English - San Francisco, United States - BERRETT-KOEHLER | Attracting Perfect Customers
411 Items