Customer Services
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B2B sales manual Upselling manual Prospecting manual Channel sales guide Cross-selling guide Service design guide Customer success guide Sales analytics manual Customer feedback guide Revenue growth handbook Sales management manual Brand storytelling guide Client onboarding manual Customer retention guide Loyalty program handbook Market research handbook Negotiation skills guide Sales forecasting manual Sales performance manual Service quality handbook Customer experience guide Customer loyalty handbook Customer service handbook Sales enablement handbook Service recovery handbook Account development manual Customer journey map guide Service marketing handbook Call center training manual Complaint handling handbook Marketing strategy handbook Business communication guide Relationship selling handbook Competitive intelligence guide Contact center training manual Service level agreement manual Key account management handbook Personalization strategy manual Digital customer service handbook Marketing communications handbook
Packt Publishing (9781849685801) | Microsoft Dynamics CRM
Emerald Publishing Limited (9781787547872) - Cyrus Allen | Customer Experience Innovation
KLO80 (9781633692077)
River Grove Books (9781632990877)
Lioncrest Publishing (9781619617094)
Dreamscape Media Llc (9781611201987)
Information Age Publishing (9781593119355)
Portfolio (9781591840961)
Berrett-Koehler Publishers (9781576750797) | Emotional Value
ATD Press (9781562867065) | ASTD Handbook
Audible Studios on Brilliance audio (9781536636369) | Selling Luxury, Close the Sale
Simon & Schuster (9781501155611) | Schmidt shares
iUniverse (9781491769379)
Bloomsbury Business (9781472940377)
O'Reilly (9781449311650)
Free Press (9781439167281)
Harvard Business Review Press (9781422173350) - Price: 32.00 - Product dimensions: 0.05 H x 9.24 L x 6.13 W | Ultimate Question
Hay House (9781401937942)
McGraw-Hill Education (9781260440928) - Price: 32.00 | Zero Harm
McGraw-Hill Education (9781260011920) | Unleash Your Influence
McGraw-Hill Education (9781259643248) | Sandler Enterprise, Major Accounts
McGraw-Hill Education (9781259583018) | Providing compassionate, Patient experience and reduce
Routledge (9781138174290) - Spine width: 11 mm
Palgrave Macmillan (9781137489708)
Palgrave Macmillan (9781137375452) | Measuring Customer
Wiley (9781119037316)
Wiley (9781119011552) | CRM Using Predictive Analytics
Stickdorn Marc Schneider (9781118156308)
Cuesta Park Consulting (9780986406256) | Subscription Marketing
Thomas Nelson (9780814470848) | Socks Off Service Recovery
Amacom (9780814431832) | Worst Customer Situations
Scarecrow Press (9780810887480)
Jossey-Bass (9780787963880)
Kogan Page (9780749481162) | Native advertising
Kogan Page (9780749481049)