Customer Services

Experience-Centric Organization, The: How to win through customer experience

(9781492045779 / unknown) - Simon David Clatworthy

Get Clients Now!

(9780814432457 / 36939788) | Assistant Forums

The Customer Experience Book: How to design, measure and improve customer experience in your business

(9781292148465 / 9781292148465) - Dimensions: 157 x 235 x 13mm | 364g - Format: Paperback | 232 pages - Publication date: 25 Sep 2016 - ISBN: 9781292148465 - Languages: English - Harlow, United Kingdom

Service Design for Business: A Practical Guide to Optimizing the Customer Experience

John Wiley & Sons Inc (9781118988923 / 41239436) - Dimensions: 161 x 236 x 20mm | 386g - Edition statement: 1. Auflage - Format: 208 pages - ISBN: 9781118988923 - Languages: English - New York, United States

The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

Discover how eliminating traditional support transforms customer loyalty, reduces costs, and boosts brand reputation with practical strategies for self‑service, automation, and proactive engagement that keep users satisfied and empowered.

Emotional Intelligence for Sales Success: Connect with Customers and Get Results

(9780814430293 / 9780814430293) | Emotional Intelligence

How to Sell with NLP

Unlock persuasive power with NLP techniques that transform objections into opportunities, guiding you through mindset shifts, language patterns, and closing strategies for lasting sales success.

People Love You: The Real Secret to Delivering Legendary Customer Experiences

(9781118433249 / 9781118433249) - Dimensions: 140 x 222 x 19mm | 326g - Format: 192 pages - Publication date: 04 Feb 2013 - ISBN: 9781118433249 - Languages: English - New York, United States - John Wiley & Sons Inc | Legendary Customer

The Digital Doctor: Hope, Hype, and Harm at the Dawn of Medicine’s Computer Age

(9781260019605 / 9781260019605)

Make Your Contacts Count: Networking Know-How for Business and Career Success

(9780814474020 / 9780814474020) | Readers discover

Badass: Making Users Awesome

O'Reilly Media, Inc, USA (9781491919019 / 41761461) - Dimensions: 166 x 232 x 16mm | 444g - Format: 304 pages - ISBN: 9781491919019 - Languages: English - Sebastopol, United States | Users Awesome

High-Profit Selling: Win the Sale Without Compromising on Price

(9780814420096 / 9780814420096) | Overall sales

An Introduction to Service Design

(9781472572585) - Dimensions: 270 x 210 mm - Edition: 1st - Illustrations: 260 colour and mono illus - Extent: 344 - ISBN: 9781472572585 - Bloomsbury Visual Arts - Published: 17-05-2018

The Social Business Imperative: Adapting Your Business Model to the Always-Connected Customer

(9780134263434 / 9780134263434)

This Is Service Design Methods A Companion to This Is Service Design Doing Paperback

(9781492039594) - Dimensions: 187 x 232 x 15.24mm | 476.27g - First edition - O'Reilly - Sebastopol, United States - O'Reilly Media - Format: 240 pages - Height: 231 mm - Spine width: 14 mm - Width: 186 mm

Delivering Happiness: A Path to Profits, Passion and Purpose

(9780446576222) - Dimensions: 149.86 x 226.06 x 22.86mm | 294.83g - Reprint - Grand Central Publishing - New York, United States - Little, Brown & Company - Format: Paperback | 272 pages - Product dimensions: 0.8 H x 9.0 L x 6.0 W

The Grid: The Decision-making Tool for Every Business

Cornerstone (9781847941886 / 49341364) - Watkinson, Matt - Paperback - RANDOM HOUSE BUSINESS BOOKS - London, United Kingdom - Cornerstone - Dimensions: 129 x 198 x 21mm | 245g - Format: Paperback | 352 pages

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

(9780814431771) - Dimensions: 152 x 235 x 13mm | 381g - Special - Amacom - Nashville, United States - Harpercollins Focus - Format: Paperback | 240 pages - Publication date: 20 Sep 2012 - ISBN: 9780814431771

The Nordstrom Way to Customer Experience Excellence: Creating a Values–Driven Service Culture

(9781119375357)

The Connected Company

O'Reilly Media, Inc, USA (9781491919477)

The Trusted Advisor

(9780743207768) - Dimensions: 234 x 153 x 19 mm - ISBN: 9780743207768 - Number of pages: 256 - Simon & Schuster | Trusted Advisor, Green and Galford

Delivering Happiness

(9781455508907 / 33330718) - Hsieh, Tony - United States - BUSINESS PLUS - New York, United States - Book language: English - Dimensions: 18 cm 304 p. - Format: 304 pages - ISBN: 9781455508907 - Published: 03/10/2011

Value Proposition Design: How to Create Products and Services Customers Want

(9781118968055 / 41238252) - Country of publication: UNITED STATES - Dimensions: 190.5 x 241.3 x 22.86mm | 793.78g - Edition statement: 1st Ed. - Format: Paperback | 320 pages - Publication date: 27 Oct 2014 | Learned Optimism

David Ventura's Essential Guide: Top 10 Tips for Your Top 10 Customers - Paperback Book

Durable QoS Hardcover Notebook

Strategic CRM Marketing in Higher Education: A Comprehensive Guide

Influencers and Revolutionaries: Transformative Business Insights from Innovative Trailblazers

B2B Executive Engagement Guide: Strategies for Building Relationships and Conversations

100 Practical Strategies for Enhancing Customer Experience: Mastering Multichannel Engagement - Original Edition

Customer Service: Pearson New International Edition - A Practical Approach Guide

Retail Banking Revolution: Insights and Strategies by J. DiVanna

Key Account Management: Strategies and Tools for Profitable Supplier Relationships

Creating Lasting Value: A Guide to Leading, Managing, and Marketing Stakeholder Value

Disney Service Excellence Guide: The 5 Principles of Relationship Building

Loyalty Leadership: The Essential Guide to Building Customer and Employee Commitment

Emotional Commitment Guide: Transforming Employee and Customer Relationships