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B2B sales manual Upselling manual Prospecting manual Channel sales guide Cross-selling guide Service design guide Customer success guide Sales analytics manual Customer feedback guide Revenue growth handbook Sales management manual Brand storytelling guide Client onboarding manual Customer retention guide Loyalty program handbook Market research handbook Negotiation skills guide Sales forecasting manual Sales performance manual Service quality handbook Customer experience guide Customer loyalty handbook Customer service handbook Sales enablement handbook Service recovery handbook Account development manual Customer journey map guide Service marketing handbook Call center training manual Complaint handling handbook Marketing strategy handbook Business communication guide Relationship selling handbook Competitive intelligence guide Contact center training manual Service level agreement manual Key account management handbook Personalization strategy manual Digital customer service handbook Marketing communications handbook
Wiley (9781118921449)
McGraw-Hill Education (9780071847827)
Harvard Business Review Press (9781633697003) | Competitive Advantage, Connected Strategy, Connected strategies, Customer Relationships for Competitive, Customer Relationships, Connections with your customers
KLO80 (9781599184401)
O'Reilly Media (9781492023746) | Lean Customer
KLO80 (9781422161975) - Paperback - Harvard Business Review Press - Language: English - Pages: 359 - Publication date: Jul 4, 2011 | Updated edition
Wiley (9781119434702) | Consulting and Professional
Jossey-Bass (9781119047605) - Language: English - Pages: 288 - Publication date: Jun 15, 2015 | Chief Customer Officer
For Dummies (9781118725603)
Kogan Page (9780749482756)
Penguin (9780141015224)
Portfolio (9780593084007) - Height: 211 mm - Spine width: 26 mm - Width: 147 mm - Portfolio - Penguin Random House Group - ISBN: 9780593084007 - Number of pages: 284 - Languages: English - Weight: 428 g
Black Truffle Press (9781633936201) | Culminating in an impressive
Springer-Verlag Berlin and Heidelberg GmbH & Co. K (9783642120923) | Packaging No quibbles
John Wiley & Sons (9780470444580)
Nicholas Brealey Publishing (9781473690264) - Tom Peters - Paperback - Language: English - Pages: 288 - Publish date: 2018-04-30
(9781119462217 / unknown) | Inbound PR, Effectively tell
(9780470343258 / 978-0-470-34325-8)
(9780060742768 / 9780060742768) | Setting the Table
KLO80 (9781422110232 / 9781422110232)
(9781788600392) - Kelly Lucas
(9780749478018 / 9780749478018)
(9781492045779 / unknown) - Simon David Clatworthy
Amacom (9780814436240 / 9780814436240)
(9780814433881 / 43171-540377)
CRC Press (9781578203055 / 1, black & white illustrations)
Routledge (9780750659840 / Illustrated)
BIS Publishers (9789063694449 / unknown)
Writers of the Round Table Press (9781610660242 / FBA-|280235)
McGraw Hill Higher Education (9781259589652 / illustrations) - Price: 25.00 - Product dimensions: 1.4 H x 9.1 L x 5.8 W
(9780814432457 / 36939788) | Assistant Forums
(9780137070114)
Routledge (9780566085383)
(9783319849539)
(9781349353781)