Customer Services

Durable QoS Hardcover Notebook

Customer-Centric KPI Measurement Guide by Ronald J. Baker

Goldmine 8 Beginner's Guide by Joel Scott

Pricing for Profit: How to Develop a Powerful Pricing Strategy for Your Business

Kogan Page (9780749467678) | Pricing for Profit

The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center

CRC Press (9781578203055 / 1, black & white illustrations)

Meeting Customer Needs

Routledge (9780750659840 / Illustrated)

Indispensable: How to Become the Company That Your Customers Can't Live Without

(9780471703082)

Strategic CRM Marketing in Higher Education: A Comprehensive Guide

Influencers and Revolutionaries: Transformative Business Insights from Innovative Trailblazers

B2B Executive Engagement Guide: Strategies for Building Relationships and Conversations

100 Practical Strategies for Enhancing Customer Experience: Mastering Multichannel Engagement - Original Edition

The Outcome Generation: Customer Success Technology Solutions

Emotional Business Insights: The Science Behind Creative Ideas by Adam W. Morgan

How to Start and Run a B&B, 4th Edition

Robinson Press (9781472140593)

High-Profit Prospecting: Powerful Strategies to Find the Best Leads and Drive Breakthrough Sales Results

Amacom (9780814437766) | High-Profit Prospecting

Customer-Driven Transformation: How Being Design-led Helps Companies Get the Right Services to Market

Kogan Page (9780749483012) | Customer-Driven Transformation

Referral Engine, The: Teaching Your Business to Market Itself

Portfolio (9781591844426) | Referral Engine

On Purpose: Delivering a Branded Customer Experience People Love

Kogan Page Ltd (9780749471910) | Delivering a Branded Customer

Inside the Mind of the Shopper: The Science of Retailing

Pearson FT Press (9780134308920)

Delivering Benefit: Technical leadership capabilities

BCS, The Chartered Institute for IT (9781780173986)

Humane Capital: How to Create a Management Shift to Transform Performance and Profit

Bloomsbury Business (9781472957641)

Better Business Relationships: Insights from Psychology and Management for Working in a Digital World

Bloomsbury Business (9781472957016)

Co-creating Brands: Brand Management from A Co-creative Perspective

Bloomsbury Business (9781472962263)

How to Win Campaigns: Communications for Change

Routledge (9781849711142 / Photographs, figures, tables, graphs, bo)

Recommended: How to sell through networking and referrals

(9780273757962) | PQ Magazine 01st, Valuable and in-depth

The Experience Business: Why Price-Focused Businesses Fail And What Winners Do Instead

(9781781332627) | Struggle to get customers

CRM For Dummies

(9781119368977) - Height: 237 mm - Spine width: 23 mm - Width: 188 mm - For Dummies - Wiley - ISBN: 9781119368977 - Number of pages: 360 - Languages: English - Publication date: 23 Jun 2017 - Weight: 490 g | CRM for Dummies

Customer Service: Pearson New International Edition - A Practical Approach Guide

Key Account Management: Strategies and Tools for Profitable Supplier Relationships

Creating Lasting Value: A Guide to Leading, Managing, and Marketing Stakeholder Value

Disney Service Excellence Guide: The 5 Principles of Relationship Building

Loyalty Leadership: The Essential Guide to Building Customer and Employee Commitment

Emotional Commitment Guide: Transforming Employee and Customer Relationships

Beyond the Billboards: The Essential Guide to Exceptional Customer Service (Hardcover Edition)

Social Media Management: Strategies and Technologies for Business Value Creation

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

Discover how to rise above mediocrity with practical tactics for focus, resilience, and decisive action. This guide offers clear steps to set high standards, eliminate excuses, and achieve lasting success.