Customer Services
Suggestions for Customer Services
B2B sales manual Upselling manual Prospecting manual Channel sales guide Cross-selling guide Service design guide Customer success guide Sales analytics manual Customer feedback guide Revenue growth handbook Sales management manual Brand storytelling guide Client onboarding manual Customer retention guide Loyalty program handbook Market research handbook Negotiation skills guide Sales forecasting manual Sales performance manual Service quality handbook Customer experience guide Customer loyalty handbook Customer service handbook Sales enablement handbook Service recovery handbook Account development manual Customer journey map guide Service marketing handbook Call center training manual Complaint handling handbook Marketing strategy handbook Business communication guide Relationship selling handbook Competitive intelligence guide Contact center training manual Service level agreement manual Key account management handbook Personalization strategy manual Digital customer service handbook Marketing communications handbook
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(9780134613772) - Christopher H. Lovelock - Paperback - Pearson - Book edition: 3rd
(9780470503805 / 9780470503805) | Packaging No quibbles
(9780814438039 / 9780814438039) | "Jobs to be Done
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(9783319571973 / 28721441)
(9781292148465 / 9781292148465) - Dimensions: 157 x 235 x 13mm | 364g - Format: Paperback | 232 pages - Publication date: 25 Sep 2016 - ISBN: 9781292148465 - Languages: English - Harlow, United Kingdom
KLO80 (9781422133316 / 33133212) - Dimensions: 156 x 235 x 23.62mm | 482g - Format: 272 pages - ISBN: 9781422133316 - Languages: English - Publication place: Boston, MA, United States - Harvard Business Review Press
John Wiley & Sons Inc (9781118988923 / 41239436) - Dimensions: 161 x 236 x 20mm | 386g - Edition statement: 1. Auflage - Format: 208 pages - ISBN: 9781118988923 - Languages: English - New York, United States
Discover how eliminating traditional support transforms customer loyalty, reduces costs, and boosts brand reputation with practical strategies for self‑service, automation, and proactive engagement that keep users satisfied and empowered.
KLO80 (9781633691889 / 44734393) - Dimensions: 156 x 235 x 28mm | 482g - Format: Hardback | 272 pages - Publication date: 29 Sep 2017 - ISBN: 9781633691889 - Languages: English - United States - Harvard Business Review Press
Unlock persuasive power with NLP techniques that transform objections into opportunities, guiding you through mindset shifts, language patterns, and closing strategies for lasting sales success.
(9781118433249 / 9781118433249) - Dimensions: 140 x 222 x 19mm | 326g - Format: 192 pages - Publication date: 04 Feb 2013 - ISBN: 9781118433249 - Languages: English - New York, United States - John Wiley & Sons Inc | Legendary Customer
(9780749482343 / 29915518) | Renew and disrupt
(9781260019605 / 9781260019605)
O'Reilly Media, Inc, USA (9781491919019 / 41761461) - Dimensions: 166 x 232 x 16mm | 444g - Format: 304 pages - ISBN: 9781491919019 - Languages: English - Sebastopol, United States | Users Awesome
Teach Yourself Books (9781473608542 / YES20172220)
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