Customer Services

Social Media Management: Strategies and Technologies for Business Value Creation

Business Marketing Mastery: Managing Complex Networks Course (2nd Edition)

Salesforce Comprehensive Guide for Beginners

Gamification Revolution: Leveraging Game Mechanics for Competitive Advantage

The Outcome Generation: Customer Success Technology Solutions

Emotional Business Insights: The Science Behind Creative Ideas by Adam W. Morgan

Fish -Edicion Revisada

Habit: The 95% of Behavior Marketers Ignore (paperback

Unleashing Excellence: The Complete Guide to Ultimate Customer Service

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy

Simply Better: Winning and Keeping Customers by Delivering What Matters Most

What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services: Using

The Diego Masciaga Way: Lessons from the Master of Customer Service

The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue

Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Management of Innovation and Change

The Power of WOW: How to Electrify Your Work and Your Life by Putting Service First

Permission Marketing: Turning Strangers Into Friends And Friends Into Customers

Innovator's Solution, Revised and Expanded: Creating and Sustaining Successful Growth

Keep the Right Customers: The Key Steps to Profitable Customer Retention

Client Care for Lawyers

Legendary Service: The Key is to Care

Value Proposition Design: How to Create Products and Services Customers Want

Wiley (8601416654607)

Amazement Revolution: Seven Customer Service Startegies to Create an Amazing Customer

Greenleaf Book Group (9781608321063)

Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal

John Wiley & Sons (9780787946678) | Customer Winback

Inbound Selling: How to Change the Way You Sell to Match How People Buy

Wiley (9781119473411)

Marketing Simple

Urano (9788416997404)

The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value

Wharton School Press (9781613630907)

How to Start and Run a B&B, 4th Edition

Robinson Press (9781472140593)

Traffic Secrets: The Underground Playbook for Filling Your Websites and Funnels with Your Dream Customers

Hay House Business (9781401957902) | Traffic Secrets

Ignore Your Customers

HarperCollins Leadership (9781400214921)

How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing

Pearson Education Limited (9781292116891)

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

Wiley (9781119167969) - Language: English - Pages: 256 pages - Publication date: Feb 29, 2016 | Customer Success

Startupland: How Three Guys Risked Everything to Turn an Idea into a Global Business

Jossey-Bass (9781118980811)

Service Management and Marketing: Managing the Service Profit Logic, 4th Edition

Wiley (9781118921449)

Hug Your Haters: How to Embrace Complaints and Keep Your Customers

Portfolio (9781101980675)

Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone

The Alan Press (9780963782076)